DANA and QRIS Records Under This Policy
Our Privacy Policy describes what we collect when you open an account, complete phone verification and use the lobby or payment area. This can include account details, device and browser signals, support messages, and transaction references for DANA, OVO, GoPay, QRIS, bank transfer or virtual account
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activity. We use these records to confirm account actions, match payment status and protect access, not to create a separate profile unrelated to your account. Where local law permits, we may retain records for the period needed for security, dispute handling or legal obligations. Access and
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eligibility depends on local law. BCA, BRI, Mandiri and BNI references may appear in a transfer record when you choose those bank rails. The policy explains how to ask about a record, request a correction or contact us if a payment reference looks unfamiliar.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.